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A three-person dev agency reduced scope creep by 40% in a quarter

How accurate per-project tracking transformed how they scope and bill client work

-40%
reduction in untracked scope creep
Small Dev Agency (3 people)
$150/hr

Three developers, one designer, and a pile of fixed-price web projects. The agency knew they were over-delivering — client feedback was always great, but the numbers never felt right at the end of a project. "We'd look at the time logged and think: that's not right, we worked way more than that," one founder explained.

The core problem: everyone was running focus sessions individually but logging to a shared Toggl workspace inconsistently. Work was being done and not captured.

How Trakby changed the process

The team moved to Trakby and adopted a rule: every focus session gets started in Trakby against a specific project task. No exceptions. Within two weeks, their logged hours per project jumped 22% — not because they were working more, but because they were capturing what already existed.

After one quarter, they had enough data to audit their fixed-price quotes. They found a consistent 40% scope creep pattern on "small" projects. They restructured their pricing tiers accordingly. Revenue per hour improved without a single rate increase conversation with clients.

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