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From 28 billed hours to 34 in one month — without working more

How a UX consultant recovered 6 billable hours a week by closing the tracking gap

+$570/wk
additional billed revenue
James L. — UX Consultant
$95/hr

James L. had been freelancing as a UX consultant for four years. He used Toggl Track religiously — or so he thought. The problem wasn't Toggl. The problem was the gap between his focus sessions and his Toggl entries.

"I'd run a Pomodoro in Forest, finish, get that little prompt asking what I worked on, dismiss it because I was in flow, and never come back to log it. By the end of the week I'd reconstruct the hours from memory. Memory is always generous," James said.

What changed

In his first week with Trakby, James logged 34 hours — compared to his usual 27-28. He hadn't worked more. He'd just stopped losing work he'd already done. The focus session → time entry link meant every Pomodoro was captured automatically, including the session notes he typed as he went.

After four weeks, his planned vs actual accuracy had improved from 61% to 88%. He raised a fixed-price quote on a new project by 25% based on the data — and won it.

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